Terms of service

Last updated 7 October 2026

Baker is a teaching assistant you text. These terms are the deal between you and us when you use it. We've kept them short and plain. By signing up or texting Baker, you agree to them.

Baker is a product of Maziwa LLC, a Wyoming, USA limited liability company ("we", "us"). Contact: hello@textbaker.com.

1. Who can use Baker

Baker is for teachers and other adults who work with children. You must be 18 or over. Baker is not for pupils, and you shouldn't let children text it or use your account.

2. Your account

• Your account is tied to your mobile number. You sign up on our website with a one-time code sent by text, or just by texting Baker.
• Keep your phone secure. Anyone who can text from your number can use your account.
• Give us a real name and email so we can reach you about your account and billing.

3. Free resources and your plan

• The first resources Baker makes for you are free, so you can try it. How many can change from time to time; Baker tells you when you've used them.
• After that, new resources need the Baker plan. You can pay $60 a year, paid once, which renews every year, or $20 a month, which renews every month. Prices are in US dollars, and taxes may apply at checkout.
• We'll send you a secure link to pay. Payments are handled by Stripe; we never see or store your card number.
• Your plan renews until you cancel.
• If a payment fails, Baker pauses until your payment details are updated.
• If we ever change the price, we'll tell you at least 30 days before it affects you, and you can cancel before then.

4. Cancelling

• Text CANCEL to Baker any time, then reply YES to confirm. You can also cancel through the "Manage your plan" link we send you.
• A yearly plan stays on until the end of the year you've paid for, then stops and won't renew. A monthly plan stays on until the end of the month you've paid for, then stops. You won't be charged again.
• Changed your mind before then? Text KEEP and your plan carries on.
• 14-day money-back guarantee. If Baker isn't for you, for any reason, including if you haven't used it, text REFUND to Baker (or email hello@textbaker.com) within 14 days of your first payment. We refund everything you've paid for that plan and end it straight away. You keep everything Baker made for you. Refunds go back to the card you paid with and usually show within 5 to 10 days.
• After those 14 days we don't give refunds for part-periods, except where the law says we must. If something's gone wrong, get in touch and we'll sort it out fairly.

5. Messages from Baker

Baker replies to your texts. Now and then it may also check in first, for example if you've gone quiet or your free messages have run out. That's at most three nudges, only on weekdays in the daytime. Text STOP and Baker won't message you again unless you text it first. Your normal message and data rates may apply.

6. Using Baker well

Baker makes resources for teaching: worksheets, quizzes, stories, songs, lesson ideas and the like. Please don't:

• send pupils' full names, photos, medical or special-needs details, or anything that identifies a child. First names or group labels ("the blue group") are plenty;
• use Baker for anything unlawful, harmful or unrelated to teaching;
• try to break, overload, copy or reverse-engineer Baker, or get around its limits;
• share your account or resell what Baker does.

If a pupil discloses something that worries you, follow your school's safeguarding policy and speak to your Designated Safeguarding Lead. Baker isn't a safeguarding service.

7. What Baker makes

• What Baker makes for you is yours to use with your classes and to share with colleagues and families.
• Baker uses AI. It's good, but it can make mistakes, so please check every resource before you use it with children. You're responsible for what you teach with it.
• Baker, its name, design and software belong to us.

8. Your information

We keep what Baker needs to help you (your messages, your class details and what you've made) and we use it to run and improve Baker. Our Privacy policy explains exactly what we keep and why, where it's stored, and how to have it deleted.

9. Keeping Baker running

We work hard to keep Baker available, but we can't promise it will never be down or slow. We may change or improve what Baker does. If we make a change that takes away something important you're paying for, we'll tell you first and you can cancel.

10. Ending things

You can stop using Baker whenever you like. We may suspend or close an account that breaks these terms or puts other people at risk. If we close your account for reasons that aren't your fault, we'll refund any unused paid time.

11. Liability

Nothing in these terms limits anything the law doesn't allow us to limit, including your rights as a consumer. Apart from that, Baker is provided "as is", and our total liability to you is limited to what you've paid us in the 12 months before the problem. We aren't liable for indirect losses, like lost time or lost data.

12. Changes to these terms

We may update these terms. If a change matters, we'll let you know before it takes effect. If you keep using Baker after that, you're accepting the new terms.

13. Contact

Questions, complaints or anything else: email hello@textbaker.com.